Product Care Guide

Discover how to care for your handcrafted treasures! Our product care guide provides tips to keep your artisanal pieces looking beautiful and lasting longer.

Pottery Care 

For all red and black clay pottery

• Do not put pottery in dishwasher or microwave
• Always wash thoroughly by hand with soap/water and let completely air dry before storing or next use
• Barro rojo (red clay) coffee mugs come with sealant and can be used daily as tableware or decor
• Barro negro (black clay) coffee mugs are sold straight out of the oven, so there might be some remains of the charcoal/smoke in which it was baked. If this occurs, we recommend soaking the product in warm water overnight and giving it a good wash. If for some reason you perceive an odor from the oven in which it was baked, you can use milk or water
• All pottery has been tested and is lead free
• All pottery is made of organic material and is safe to use

Textile Care

For throw pillows, scarfs and ponchos

• Always hand wash with cold water
• Lay flat to dry or hang dry without wringing
• If necessary, iron on low with a protective cloth on top of the garment
• If there is a need to machine wash, please do so in a garment bag on delicate settings

If you have additional questions or concerns about caring for your product, feel free to contact us at hellokilikshop@gmail.com . We are happy to help!